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GDPR Compliance

Last updated: August 19, 2026

Our Commitment to Data Protection

petal-quest is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we comply with these regulations and your rights as a data subject.

Data Controller

For the purposes of data protection legislation, the data controller is:

petal-quest
45 Wellington Street
Leeds, LS1 4HZ
United Kingdom

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

  • Contract: Processing is necessary for performing a contract with you, such as when you enroll in a course
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided your rights do not override these interests
  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Legal Obligation: Processing is necessary to comply with legal requirements

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. This is known as a Subject Access Request (SAR). We will respond within one month of receiving your request.

Right to Rectification

If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This right is not absolute and only applies in specific situations.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Address: 45 Wellington Street, Leeds, LS1 4HZ, United Kingdom

We will respond to your request within one month. In complex cases, we may extend this period by a further two months, and we will inform you if this is necessary.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection and security
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, where feasible.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If we do need to transfer data internationally, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Automated Decision Making

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect you.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated date.